Q: Why do I need a property manager to manage my property?
As a property owner who has been managing your properties yourself, you have dedicated countless hours in the upkeep of your property. From finding qualified tenants to dealing with maintenance issues, managing your investment properties can be quite demanding. If you are ready to reclaim some of your free time, pass the reins to us and rest assured knowing your property is in good hands.
Q: How do you find qualified tenants?
First, we create detailed and attractive rental listing ads that draws in traffic. We post these to our company website and several of websites (listed below) so we don't miss out on any potential tenants. We run thorough screening process including criminal background, credit checks, rental references and verify employment to make sure only the most qualified tenants move into your property. Our effective marketing and leasing strategies result in fewer vacancies and lower tenant turnover rates.
Q: Where do you advertise rental property?
Our company website expressrpm.com (alone averages 12,000 unique visits a month!), local online rental sites and publications. We do provide yard signage for your property.
We also increase mass exposure & post to top real estate websites like:
Q: How do you screen applicants?
Our detailed and extensive screening reports draw an applicant’s credit, eviction and criminal history. We dig further by interviewing potential tenants and checking previous landlord references. We also verify their employment, income and financial history.
Q: How do you collect rent?
Tenants always have the option to mail in their rent, but we use advanced property management software that also allows tenants to pay their rent (and application fees) online. Electronic payments drastically reduce the rental payment turnaround time, which means you can collect your funds quicker.
Q: How do I receive financial statements and reports?
Owner statements are available online in your personal Owner Portal, which you have access to 24/7. The statements are easy to read and provide you with a details overview of your property’s cash-related transactions, expenses, and copies of bills. These will be emailed monthly. Additional reports are available upon request.
Q: How do I receive monthly rent payments?
Get paid fast! We use electronic payments (ACH) to deposit monthly rent directly into your bank account. ACH requires your banking information.
Q: How do you maintain my property?
We coordinate maintenance requests and schedule timely repairs. We also provide routine property inspections as necessary, and take measures to assure your property is properly cared for. Our maintenance team is available 24/7 to respond to tenant maintenance issues, so you don’t have to worry about being bothered with these issues around the clock.